Answer: Yes, You can be 100% sure about that. This online shop is registered at Naogaon City Corporation (Trade License No: 16633, License ID: 08-213-16633, TIN: 244311336278).
Answer: Yes, we offer money-back guarantee if you do not receive the product, the product is different from its description, or the product arrived is damaged.
Answer: We currently accept Nagad, bKash, Rockect, and Bank Transfer. Please contact us if you need any other method.
Answer: We try our best to process and ship the orders as soon as possible. Normally within seven (7) days after payment, the order should be at your doorstep. During natural disaster or bad weather, the delivery may be delayed. If the delivery is not possible within fourteen (14) days, we will refund your money.
Answer: We are extremely sorry that your order did not arrive in time. Please contact us (Telegram/Whatsapp: +8801866800606, support@esagor.com). We will review your order and if there is something wrong with the delivery, we will refund you immediately.